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Reader waits more than two years for EV refund

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Mr Cavett’s electric Dacia Spring which has cost him nearly €8,000 more than expected
Credit: John Cavett


There has been quite a lot of discussion in Euro Weekly News and our social media sites with regards to the introduction of electric vehicles.


More in sorrow than in anger

He explained that “in the Summer of 2021 I had decided that my trusty 22 year old Hyundai had to go and after looking around, decided that a fully electric vehicle was the way to go. More research  lead me to the Dacia Spring, a new model which was eligible under MOVES.”


MOVES is a Spanish Government Scheme whereby if you buy an electric vehicle of an approved sort and scrap an old petrol/diesel vehicle at the same time, you are eligible for a contribution from the Government of up to €7,000 and at that time a 70 per cent contribution for the purchase and installation of a home charging point.


John visited his Local Renault/Dacia Agents in Torrevieja and having placed an order took delivery of the vehicle in December 2021.


The start of the two and a half year wait

“The Agents had taken copies of all of my documents that they needed and were ‘dealing’ with the MOVES claim for me but were unsure as to the time scale.  I had a home charging point installed by a legal Spanish electrician, paid the bill of nearly €1,000 and took a copy of the factura to the agents so they could add this to my claim.


“This is where the problems started. I was asked to provide a Tax Residency Certificate which I  obtained  and took a copy to the Agents. All goes quiet for a while. I did get my Spanish solicitor, a real abogado, to call the lady in Madrid who was actually processing  my claim and he seemed content with the conversation.


“The following year I was asked to bring the car to the agents so photos could be taken at the request/demand of the authorities together with a document for me to sign. Duly done. Quiet again. December 2023, yet another demand for photos and another form to sign. Shortly followed by demand for ‘proof of purchase’, (As if the agents would give me the vehicle if it wasn t paid for) followed shortly for a request from the Agents for me to bring the matriculation document so they could copy it and forward to the authorities.


“This they had previously done but had not included a blank page of the document, quite sensibly in my view, The page in question is blank for new vehicle matriculation documents. As I understand it, these later items were from the Valencian Authorities to whom the claim had been sent.


Not a eurocent received

“Here I am just under two and a half years later and I still haven’t received a eurocent back!”


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Married to Ophelia in Gibraltar in 1978, John has spent much of his life travelling on security print and minting business and visited every continent except Antarctica.
Having retired several years ago, the couple moved to their house in Estepona and John became a regular news writer for the EWN Media Group taking particular interest in Finance, Gibraltar and Costa del Sol Social Scene.
Currently he is acting as Editorial Consultant for the paper helping to shape its future development.
Share your story with us by emailing newsdesk@euroweeklynews.com, by calling +34 951 38 61 61 or by messaging our Facebook page www.facebook.com/EuroWeeklyNews


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Known as the PEOPLE’S PAPER, Euro Weekly News is the leading English language newspaper in Spain. And it’s FREE!

Covering the Costa del Sol, Costa Blanca, Almeria, Axarquia, Mallorca and beyond, EWN supports and inspires the individuals, neighbourhoods, and communities we serve, by delivering news with a social conscience. Whether it’s local news in Spain, UK news or international stories, we are proud to be the voice for the expat communities who now call Spain home.

With around half a million print readers a week and over 1.5 million web views per month, EWN has the biggest readership of any English language newspaper in Spain. The paper prints over 150 news stories a week with many hundreds more on the web – no one else even comes close.

Our publication has won numerous awards over the last 25 years including Best Free Newspaper of the Year (Premios AEEPP), Company of the Year (Costa del Sol Business Awards) and Collaboration with Foreigners honours (Mijas Town Hall). All of this comes at ZERO cost to our readers. All our print and online content always has been and always will be FREE OF CHARGE.


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